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AsliVerify · Verification request

Restorative Night Cream

VR-1035
Lumen Skincare
Closed
Last updated 1d ago

Section 1

Request summary
Verification ID
VR-1035
Current status
Closed
Retailer
Lumen Skincare
Retailer return reference
RET-77799-A
Order reference
LUM-77799
Date submitted
Aug 25, 2026 · 5:42 AM
Last updated
Aug 27, 2026 · 3:42 AM
Assigned reviewer
P. Iyer

Section 2

Product information
Product name
Restorative Night Cream
Brand
Lumen Skincare
Product category
Moisturiser
SKU
LUM-RNC-50
Purchase date
Aug 7, 2026 · 5:42 AM
Return reason
Allergy/irritation reported

Expected product details

Restorative Night Cream · 50 ml airless pump, sealed nozzle, batch sticker on base.

Expected package contents

  • Restorative Night Cream unit
  • Outer carton
  • Protective insert

Section 3

Customer images
Front of product#1
ReceivedUploaded Aug 25, 2026 · 6:12 AM
Back of product#2
ReceivedUploaded Aug 25, 2026 · 6:08 AM
Product label / SKU#3
ReceivedUploaded Aug 25, 2026 · 6:04 AM
Packaging#4
ReceivedUploaded Aug 25, 2026 · 6:00 AM
Close-up of reported issue#5
ReceivedUploaded Aug 25, 2026 · 5:56 AM

Sample placeholder tiles — no real customer-uploaded imagery is stored or transmitted.

Section 4

Verification review
Current verification status
Closed
Verification flag
Refilled product detected
Flag reason
  • highRefilled product detected
  • highBarcodes do not match retailer
  • mediumWeight discrepancy detected
Automated review result
Awaiting first automated review
Verification method
Awaiting first review
Internal notes
  • P. IyerAug 27, 2026 · 2:42 AM

    Customer photo shows refill groove under cap; barcode lookup returns no SKU match.

  • P. IyerAug 27, 2026 · 3:42 AM

    Escalated to retailer fraud team.

Decision reason

Three independent fraud indicators — refund withheld.

Internal note composer

Quick actions

Sample row — every action updates an in-memory log and confirms with a toast. No persistence.

Section 5

Activity history
  1. P. Iyer1d ago

    Final decision recorded

  2. P. Iyer1d ago

    Closed request

  3. System1d ago

    Flag added: refilled product detected

  4. System3d ago

    Review started

  5. Customer3d ago

    Uploaded 5 photos

  6. System3d ago

    Customer upload link generated

  7. System3d ago

    Verification request created